Old Mutual unveils plans for new Thrive features as steps challenge winners rewarded

KAMPALA – Old Mutual Uganda has announced plans for new features on Thrive, its digital wellness platform. The announcement came as the company rewarded the top 50 customers in its Thrive Steps Challenge.

Patrick Kimathi, managing director of Old Mutual Life Assurance Uganda, shared the plans during an awards and wellness session streamed live on Microsoft Teams. He said the features are meant to improve the experience for users.

The company said the additions build on the platform’s launch in September 2026 and are part of its continued development as a resource for customers.

The Thrive Steps Challenge was part of Old Mutual Uganda’s activities to mark Customer Service Week 2026. The company said 1,200 customers took part.

A participant identified as Emmanuel was named the overall winner. The three leading participants received special recognition.

According to the company, the turnout is an early sign of how much customers are engaging with Thrive. It says the platform encourages users to make movement and healthier habits part of their daily routines.

Old Mutual describes Thrive as a platform that brings together physical, mental, nutritional and financial wellness resources. Users can track their activity, use wellness tools and information, and take part in challenges.

The session also included talks on health and finances. Dr Edrin Juuko, Old Mutual’s head of medical business, spoke on physical health, mental wellbeing and nutrition.

John Ggoloba, chief financial officer of Old Mutual Investment Group (OMIG), spoke on financial wellbeing. Attendees also took a break to stretch and exercise together.

The company said the challenge was linked to its wider aim of supporting customers across different parts of their lives. It said Thrive is meant to encourage habits that continue beyond a single competition.

The app is free to download on the Apple App Store and Google Play Store, according to the company.