Overview:
Since the partnership began, LTIMindtree has helped Absa Bank Uganda achieve significant improvements in performance, including a 40% enhancement in program management, analysis, and data migration
KAMPALA, UGANDA – Absa Bank Uganda has extended its partnership with multinational IT services and consulting company LTIMindtree to enhance its digital banking capabilities. The move aims to deliver seamless and innovative financial solutions to customers through advanced technologies like machine learning and data analytics.
The five-year partnership extension will focus on application maintenance and support, ensuring the smooth operation of critical applications across the bank’s network. The collaboration will also leverage cutting-edge technologies to improve service delivery and customer engagement.
According to Johnson Idesoh, Group Chief Information and Technology Officer at Absa Group, the partnership is key to driving innovation and excellence in digital banking. “Our collaboration with LTIMindtree will enable us to deliver enhanced features to our customers more rapidly and at a competitive price point,” he said.
Since the partnership began, LTIMindtree has helped Absa Bank Uganda achieve significant improvements in performance, including a 40% enhancement in program management, analysis, and data migration. The bank has also maintained 100% platform availability in recent years.
The partnership is part of Absa Bank Uganda’s ongoing efforts to upgrade core banking systems, enhance digital channels and platforms, and implement innovative fintech solutions. The bank aims to improve customer experience, streamline processes, and enhance operational efficiency.
The move is expected to drive investment into the Ugandan economy and support the country’s growing digital banking sector. With this partnership, Absa Bank Uganda reinforces its commitment to delivering world-class digital banking services to its customers.