Old Mutual Investment Group honours agents as unit trust assets hit UGX 4.14 trillion

KAMPALA – Edmund Tumwesiga, an agent who kept UGX 12.36 billion in customer investments with Old Mutual Investment Group (OMIG) in the first half of the year, has been named the company’s top agent for customer retention.

Tumwesiga received the award at OMIG’s Agents Incentive Awards, held at Hotel Africana in Kampala on Wednesday. Daniel Gatsinzi was named second runner-up in the category, with UGX 8.5 billion in retained investments. Both agents won overseas trips.

The company recognised 16 agents and 10 units for their performance between January and June 2026 in customer retention, investment mobilisation and financial literacy.

Certificates were also presented in four other categories: agents with the most clients per month, the top 10 units in net client cash flow (NCCF), the best agents in monthly NCCF, and the best agents in overall NCCF for January to June.

Zac Kisesi, Managing Director of OMIG, said agents were the link between the company and its customers.

“Our agents contribute directly to the growth of our business by bringing in new clients and helping existing customers stay engaged with their investments. That contribution is built on trust,” Kisesi said.

“Every clear explanation, every question answered and every follow-up helps strengthen a customer’s confidence in us. These awards recognise the agents whose dedication continues to earn that trust and support our growth.”

According to a business update presented by Daniel Opiyo, Head of Marketing and Business Development at OMIG, the company’s unit trust assets under management stood at UGX 4.14 trillion at the end of June. That figure represents 58.5 per cent of the market. The assets grew by UGX 306.1 billion between March and June, an increase of about 8 per cent.

Over the same period, unit trust assets across the industry rose from UGX 6.26 trillion to UGX 7.08 trillion, according to the presentation.

Opiyo said retaining customers required as much effort as recruiting them.

“For many people, the decision to start investing begins with a conversation with an agent. Our responsibility is to make that conversation useful: understand what the customer wants to achieve, explain the options clearly and help them make an informed choice,” he said.

“Financial literacy is part of that everyday work, and following up after a customer joins is just as important as bringing them on board.”

Opiyo said the company would keep its focus on customer retention and continue quarterly training for agents in product knowledge and skills.