Vivo Energy boosts quality assurance with staff training

Kampala, Uganda – Vivo Energy Uganda, the leading distributor of Shell-branded fuels and lubricants, has reinforced its commitment to quality excellence with a comprehensive staff training programme.

The training, held during World Quality Week (November 11-15), focused on international fuel standards and best practices in quality control.

“Quality is the foundation of excellence,” said Alinafe Mkavea, Chief Commercial Officer at Vivo Energy Uganda. “World Quality Week allows us to celebrate and reinforce our commitment to operating at the highest standards and meeting the expectations of our customers and stakeholders. By focusing on compliance, we can deliver consistent and exceptional performance across our operations.”

Lawrence Wavamunno, Vivo Energy Uganda Laboratory Technician, demonstrated the company’s rigorous fuel quality assurance processes at Shell Muyenga. The live demonstration showcased meticulous steps taken to ensure safety and performance standards.

“By empowering our employees with a clear understanding of quality standards and equipping our staff with the skills to communicate the quality message effectively, both internally and with our customers, we are ultimately enhancing our service delivery and brand reputation,” said Valery Okecho, Corporate Communications Manager.

“At Vivo Energy, we believe that quality is the backbone of our operations,” Mkavea added. “By investing in our staff, we ensure our customers receive top-notch products and services.”

“Empowering employees with quality standards knowledge enhances service delivery and brand reputation,” Okecho reiterated.

Vivo Energy Uganda distributes Shell-branded fuels and lubricants, serving customers across Uganda.