PostBank has clarified on the incident where at least 6,000 people on the Airtel mobile network received double payment of the Covid-19 relief cash.

In a statement released today by management, Postbank acknowledged that the double payment happened but that it was quickly identified and flagged to Airtel for action.

“Of the beneficiary payments made so far, 6,011 were paid twice. This was a single incident relating to a batch upload file which the bank quickly identified and immediately flagged to Airtel. The duplication had nothing to do with the data from the Ministry,” the bank says in the statement.

“To date more than 60% has been recovered and the outstanding amount is UGX 242,195,575 (0.56% of total payments). The bank would like to reiterate that this matter is being resolved with Airtel and all the intended beneficiaries will be paid as per the future instructions.”

Read the full statement

CLARIFICATION ON THE DOUBLE PAYMENT OF THE GOU COVID-19 RELIEF FUNDS

Postbank went into a tripartite arrangement with Ministry of Gender, Labour and Social Development together with the Telecom companies to pay beneficiaries of the Covid Relief Fund. The bank submits daily returns to the Ministry and the Office of the Rt. Hon.Prime Minister which include the beneficiaries who have been paid as per the instructions.

To date, the bank has paid 415,574 beneficiaries spread across the country out of the target 501,107 households, amounting to UGX 42,565,166,950. Of the beneficiary payments made so far, 6,011 were paid twice. This was a single incident relating to a batch upload file which the bank quickly identified and immediately flagged to Airtel. The duplication had nothing to do with the data from the Ministry.

To date more than 60% has been recovered and the outstanding amount is UGX242,195,575 (0.56% of total payments).

The bank would like to reiterate that this matter is being resolved with Airtel and all the intended beneficiaries will be paid as per the future instructions. The bank is only waiting for the list of the pending beneficiaries to complete this exercise.

PostBank remains committed to transforming the lives and livelihoods of Ugandans through offering affordable and sustainable financial solutions. The Bank commends Ugandans for their resilience in this fight against COVID – 19 and calls upon everyone to continue prioritising their health and safety through unswerving observance of Standard Operating Procedures (SOPs).