Equity Bank Uganda completes data center migration to Raxio

KAMPALA — Equity Bank Uganda has completed the migration of its core data center operations to the Raxio facility in Namanve Industrial Park, a move aimed at bolstering the security and reliability of its digital banking services.

The transition, which was finalized last week and publicly announced Feb. 25, represents a full relocation of the bank’s digital infrastructure. The shift is designed to enhance system resilience and improve service delivery for more than 2 million customers, including retail users and small businesses.

Bank of Uganda officials praised the investment, noting that resilient infrastructure is critical to national financial stability.

Digital infrastructure today forms the backbone of the financial system, said David Kalyango, executive director for bank supervision at the central bank. It is not merely a technology issue, it is a financial stability issue.

Kalyango added that outages at systemically important banks can disrupt commerce across the country.

Claver Serumagga, executive director at Equity Bank Uganda, said the move to a high-grade local facility reduces latency and strengthens disaster recovery capabilities. He noted that while the migration required a two-day service suspension, the long-term benefits include faster innovation for platforms such as Equity Online for Business.

Our customers require secure, efficient banking at all times, Serumagga said. Establishing local capacity improves speed, reliability, and safety while meeting growing demand for real-time banking.

The partnership also highlights the growing capacity of Uganda’s domestic tech ecosystem. Caroline Kamaitha, general manager at Raxio Uganda, said secure hosting environments allow critical institutions to innovate with confidence.

By hosting data locally, the bank aims to ensure near-continuous availability for real-time payments, trade finance and treasury services, aligning with the country’s transition toward a modern digital economy.