Overview:
Finance Trust Bank in Uganda secures the global ISO 27001 security standard, signaling a critical move to protect customer data against rising digital threats in Africa.
KAMPALA, UGANDA — Finance Trust Bank has achieved the ISO/IEC 27001:2022 certification for Information Security Management Systems, a globally recognised standard that imposes rigorous requirements for data protection. The move signals a crucial institutional development as Uganda’s financial sector navigates increasing digital security complexities.
The certification, issued by Interdigicert Kenya and awarded on October 24, 2025, confirms that the bank has implemented an extensive security framework covering all its systems, services, and personnel, including its Data Center Operations and digital processing platforms that manage sensitive customer information.
The strategic goal for the bank was to strengthen its regulatory compliance and secure its information environment, which aligns with the provisions of Uganda’s Data Protection and Privacy Act.
Annet Nakawunde Mulindwa, managing director and chief executive officer of Finance Trust Bank, framed the certification as a fundamental commitment to public trust in the digital age.
“The ISO/IEC 27001:2022 certification is a testament to our unwavering commitment to our customers and stakeholders that their data is protected by best-in-class security controls,” Mulindwa said. “In today’s digital banking landscape, selling trust is as critical as selling financial services, and this milestone reflects our vision to be a trusted, customer-centric digital bank.”
For the bank’s clientele, the certification provides concrete assurance that the institution meets international benchmarks for managing digital threats, offering stronger data protection and improved service continuity. This achievement elevates the bank’s reputation and validates its investment in a secure infrastructure capable of supporting sustainable growth.
Martin Acegere, head of risk at Finance Trust Bank, detailed the internal effort required to meet the comprehensive standard, noting that the team had to successfully balance strict timelines with ongoing daily operations.
“Implementing the requirements of the ISO/IEC 27001:2022 standard confirms our proactive stance against the growing complexities of the digital threat landscape,” Acegere said. “This certification validates our investment in security infrastructure and our commitment to maintaining the highest level of data governance.”
The bank has trained ISMS Champions across all departments to enforce security awareness and compliance. The certification is subject to annual surveillance audits, ensuring continuous monitoring and adherence to the international security framework.