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The merger has also enabled the bank to invest in digital transformation, enhancing its online banking services and mobile banking capabilities
KAMPALA, UGANDA – Ketan Morjaria, founder of Orient Bank, has reflected on the merger with I&M Bank, highlighting the strategic benefits and growth opportunities that have arisen from the union.
In an exclusive interview, Morjaria noted that the merger, approved in April 2021, has enabled the bank to expand its footprint in the region, enhance its capabilities, and better serve its customers.
“The merger has been a game-changer for us,” Morjaria said. “We have been able to leverage I&M Bank’s extensive network and expertise to improve our services and reach a wider audience.”
Morjaria praised the synergy between the two banks, citing their shared commitment to customer-centric banking and innovation. “Our values have aligned perfectly, and we have been able to build on each other’s strengths,” he added.
The merger has also enabled the bank to invest in digital transformation, enhancing its online banking services and mobile banking capabilities. “We are now better equipped to meet the evolving needs of our customers and stay ahead of the competition,” Morjaria noted.
As the bank celebrates its 50th anniversary, Morjaria expressed pride in the bank’s journey and its contribution to Uganda’s financial sector. “We have come a long way, and this merger has positioned us for future growth and success,” he said.
The merger has created a robust banking institution with increased capacity to support local entrepreneurs and SMEs, aligning with Morjaria’s vision of promoting economic growth and development in the region.
Morjaria’s reflections on the merger highlight the strategic benefits of partnerships in the banking sector, demonstrating how collaborative efforts can drive growth, innovation, and customer satisfaction.
