Overview:
The new branch is positioned to cater to both traditional customers who prefer in-branch services and digital natives who favor online banking
In a strategic move to support the growth of local businesses, NCBA Bank has opened a new branch in the Namanve Industrial Business Park. This thriving hub for manufacturers is home to some of the largest manufacturing firms, including Coca-Cola and Rwenzori Mineral Water, and is a crucial zone for enterprises.
Despite being underserved by financial institutions, with only one commercial bank currently operating within the park, NCBA Bank’s entry offers a pipeline of innovative banking solutions and services tailored to meet the needs of local businesses. The industrial park houses businesses engaged in manufacturing and storage, and NCBA Bank intends to support these enterprises through its diverse range of products and services.
“We open branches to be closer to our customers, but as NCBA, we also go to our customers,” said John Gachora, the Group Managing Director of NCBA Bank Group. “East Africa is where we see hope, it is where we see rapid development. This is a place I would encourage anyone to invest in. The opening of this branch positions us to help customers in the area and the business people.”
The new branch is positioned to cater to both traditional customers who prefer in-branch services and digital natives who favor online banking. “We are excited to contribute to the economic growth of the Namanve Industrial Business Park. Our presence here will provide businesses with easier access to financial services, enabling them to expand and thrive. We look forward to inspiring growth among all customers,” said Mark Muyobo, CEO of NCBA Bank.
Joan Chabalamu, the Branch Manager of the NCBA Bank Namanve, emphasized the importance of personal relationships with dedicated Relationship Managers who will provide tailored financial advice and support. “By opening a physical branch, we ensure that our customers can have personal relationships with dedicated Relationship Managers who will provide tailored financial advice and support.”
Hannington Wasswa, the Director of Commercial Banking at the Bank of Uganda, encouraged customers to leverage the bank’s access to funding from its regional network. “The bank can cater to the financial requirements of many customers in the business community. The bank has remained agile, adapting to the dynamic requirements by embracing innovations in the delivery of its services using new business models and alternative channels like agent banking.”
With this new branch, NCBA Bank is poised to make a significant impact on the local business community, providing much-needed financial support and expertise to help businesses grow and thrive.
