Overview:
Alongside human capital investments, Simba Telecom has just commissioned a fleet of client service vans to be deployed in the South Western Uganda region, Kaheru said.
Ugandan operator Simba Telecom has announced plans to enhance its market presence and effectiveness by improving its retail distribution capacity.
The Simba Group operating subsidiary is the lead distribution partner for MTN Uganda.
It is investing more than UGX. 3.7 billion in reaching wider geographical zones.
Simba Telecom CEO Flora Kaheru said that it has invested in human resources to cover key markets and is focusing on removing barriers to the acquisition of quality mobile devices and convenient access to MTN airtime.
Kaheru said Simba Telecom’s retail enhancement programme will complement recent network expansion efforts by MTN to far-flung South Western parts of Uganda, including the Mbarara, Isingiro, Ishaka, Ntungamo, Ibanda, Rubindi, Rushere and Kabale areas.
Alongside human capital investments, Simba Telecom has just commissioned a fleet of client service vans to be deployed in the South Western Uganda region, Kaheru said. They will provide services to customers including SIM card sales and swaps, mobile handset and MTN airtime sales.
“The New Year heralds a new dawn for Simba Telecom in our quest to deliver quality distribution services for MTN customers. We are on a corporate journey to remodel our business approach by placing the customer first through enhanced retail access solutions,” Kaheru said.
The new strategy, she reiterated, is geared at accelerating mobile telephony penetration to boost economic and social engagements.
“At Simba Telecom, we consider ourselves economic and social development catalysts. By bringing our services closer to the people, we remain confident that we shall contribute to Uganda’s economic growth. Mobile telephony is now the foundation for ICT access and global connectivity.”
According to the Uganda Communications Commission (UCC) Q2 2022 market performance report, networks connected more than 1 million new gadgets in the three months ending June 2022.
The report covering the quarter starting April to June 2022 noted that this growth brought the total number of connected devices to 36.1 million, up from 35 million at the end of March 2022. Considering a year-on-year comparison, connected devices have grown by 4 million between June 2021 and June 2022 – a 12% growth rate.
Consistent with earlier device trends, 40% of all new terminals were smart gadgets, while feature and basic phones accounted for 60% of all network-connected devices.
As of June 2022, the total number of internet-enabled gadgets connected to the networks stood at 10.9 million compared to 25 million feature phones and basic phones